'Congratulations, you played yourself': Day spa customer requests entourage be allowed to photograph her, regrets hasty decision to cancel

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Remy Millisky • Writer and Editor
Sep 22, 2024 3:00 PM EDT

This person had a strange request for her salon, and the salon wasn't happy to hear about her plans. 

If you want to antagonize your hairdresser before your cut, that's your prerogative, but it's not the brightest idea. You're at the salon to get a nice haircut, something you probably can't do as nicely on your own. The hairdresser has immense power over you as they cut your hair---they can make you look amazing, goofy, or somewhere in between. No one goes to a hairdresser wanting a bad haircut, but it happens, and bugging your stylist before or during the cut isn't going to help that at all. 

This woman had an odd request for her stylist. She had an appointment at a day spa to get her and her sister's hair styled. However, the salon was quite strict with who they let in, as many establishments were in the early 2020s. When the salon informed her of this, the woman canceled her appointment, seemingly on a whim. You can check out the full tale down below. 

Up next, check out some super strange home designs, like the abominable "hair stairs," or the world's most poorly placed bathtub (located next to a flight of stairs!). 

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  • 01
    Cheezburger Image 10407103488
    via Getty Images on Unsplash+
  • 02
    "Cancel My Wedding Hair Appointment!" Sure thing M OC So I work at a day spa with a full hair salon and we JUST opened back up for services due to shutdowns at the beginning of this month. We have STRICT capacity limits mandated by the governement that include not allowing anyone in who doesn't have an appointment.
    via u/MissAcedia
  • 03
    We are currently slammed. Each day we've been booked solid and hair, between three hairstylists, is booked solid until late August and that's WITH them opening up for extra days. If we get a cancellation it fills up same day, sometimes with in an hour.
    via u/MissAcedia
  • 04
    So a woman had booked an appointment to get her hair done up for her wedding for this past Saturday and had also booked her sister in to get her hair done as well. She was lucky to get a spot as it is but there had been a cancellation. She called this past Tuesday and the conversation is as follows:
    via u/MissAcedia
  • 05
    Me: Hi thanks for calling X Spa, how may I help you? Client: Hi yes I have an appointment for my sister and I to get our hair done for my wedding this Saturday
    via u/MissAcedia
  • 06
    Me: Yes, I see that here! Client: OK I need to cancel my sister's hair [well within our 48 hours notice policy so whatever] but instead she and a friend are going to come in at the same time to take pictures of me getting ready
    via u/MissAcedia
  • 07
    Me: oh.... I'm sorry but unfortunately we are under strict capacity limits so anyone who isn't booked for an appointment isn't permitted to come in. As it is if you were keeping your sister's appointment [which was booked with the same stylist AFTER the the bride] you would have to exit the building before she can come in for her appointment.
    via u/MissAcedia
  • 08
    Client: Are you serious?? That's ridiculous!! Cancel my appointment as well!! Me: Yeah I'm so sor....*click* - she hung up on me.
    via u/MissAcedia
  • 09
    Soooooo I cancelled the appointment with LOTS of notes and made sure the rest of the desk staff as well as the owners and the stylist were aware of the situation. I'll admit we all had a bit of a chuckle at her tantrum because we don't think she realised how hard it would be to get an appointment for a SATURDAY at this late notice, not to mention when every other salon is under the same rules as us. We thought that was that. The appointment booked up the same day. Fast forward to Thursday and I
    via u/MissAcedia
  • 10
    Client: Hi do you have any appointments this Saturday for a Bridal Updo? Me: I'm so sorry, we are booked solid for Saturday. Client: *sigh* ok thank you.
    via u/MissAcedia
  • 11
    As I hung up I looked at the caller display. IT WAS THE CLIENT WHO CANCELLED CALLING FROM HER SISTER'S PHONE. I confirmed the name and phone number in our booking system - exact same one. I was losing my mind. It seems like they DID indeed try to book somewhere else and had no luck so tried calling us back.
    via u/MissAcedia
  • 12
    Congratulations, you played yourself because you threw an adult temper tantrum the week of your wedding.
    via u/MissAcedia
  • 13
    EDIT: ok so I remembered she had messaged us over Facebook to ask for a quote for her hair originally and I decided to see if she had posted pictures to see if she had gotten her hair done. No pictures but I found a rant post about her having to cancel her hair appointment because we "doubled the price out of nowhere" and, of course, "don't allow any pictures."
    via u/MissAcedia
  • 14
    Regarding the price. We gave her a quote for a partial updo (let's say $70) because that was what she described originally and didn't say it was for her wedding. When I spoke to her over the phone and realised it was for a wedding I told her that it could go UP to $83 depending on what needed to be done as per the stylist (this covers us if they happen to bring in hair pieces, extensions, flowers, etc. plus she didn't book a trial so we give more time for her to talk with her stylist about what
    via u/MissAcedia
  • 15
    Also "I'm sorry we can't have you bring in extra people just to take pictures" apparently = no pictures allowed at all.
    via u/MissAcedia
  • 16
    wingedSunSnake People sometimes forget they're not special enough to be an exception for a rule. This one just got reminded of that.
    via u/wingedSunSnake
  • 17
    MissAcedia OP Like I get it, sometimes there's a lot of pressure involved with weddings and it's hard to adjust when you're faced with the fact that something you planned isn't possible but jeez, take a moment to breathe and THINK. If she really didn't want to go with us at least make sure you have a backup with another salon first.
    via u/MissAcedia
  • 18
    And if we still had the spot open we absolutely would have given it to her. People make mistakes. Just would have gently reminded her about the capacity limit.
    via u/MissAcedia
  • 19
    wingedSunSnake. Exactly. Just being nice costs zero moneys.
    via u/wingedSunSnake
  • 20
    MissAcedia OP . I'm genuinely curious what she ended up doing. Because to me her options are a) get lucky on a cancelation somewhere else, b) offer a place/indepen dent stylist big money to do her hair outside normal hours, c) do it herself or have a friend do it.
    via u/MissAcedia
  • 21
    peachfuzz0 Well at least she didn't argue with you about having had a booking and she didn't actually mean to cancel it.
    via u/peachfuzz0
  • 22
    MissAcedia OP We were prepared for that. Happens occasionally. I told my bosses right away (one was at the desk when it happened) and they would have backed me up (doesn't always happen other places so I appreciate it at least). Plus I had the phone call time stamps and extensive notes. Never underestimate the value of a thoroughly padded cushion.
    via u/MissAcedia
  • 23
    KTB1962 Engaged mouth without engaging brain. 234 Reply Share MissAcedia OP As someone who is currently engaged I'm going to remember this.
    via u/KTB1962
  • 24
    Alpaca_Tasty_Picnic. I'm sure, if she'd asked nicely, the stylist could have taken a few snaps for posterity... Instead she's gotta be a cow about it... 196 Reply Share MissAcedia OP Absolutely. I would have done them myself as I have for some group bookings in the past. No problem at all. Didn't even get to offer that as a solution before she hung up on me.
    via u/Alpaca_Tasty_Picnic
  • 25
    ¡TroLowElo $83 for a wedding updo? No wonder you guys are booked solid. 51 Reply Share MissAcedia OP I didn't list the actual price for anonymity reasons but it's not much higher and it's pretty standard for our region. I understand the prices vary widely depending on where you are.
    via u/¡TroLowElo
  • 26
    Our most expensive updo was nearly $200 but she had a bunch of clip in extensions and fresh flowers plus the veil and other hair ornaments. That was pretty far outside the usual though.
    via u/¡TroLowElo
  • 27
    OkIntroduction5150. While reading this, I fully expected her to show up at her original appointment time and demand her hair be done.
    via u/OkIntroduction5150
  • 28
    ArchdevilTeemo I don't know where you are from but hairstylists are always fully booked saturdays, no matter what time of year it is. So it would be borderline impossible for her to find an saturday appointment so late anyway. And to not know this is really strange in my opinion, especially as women and men with long hair. Since cutting your own long hair require some serious skill - while everybody can do the soldier look with closed eyes & a hair clipper. However I must say, I feel sad for her
    via u/ArchdevilTeemo
  • 29
    Kiruna235 The woman's rant post gave me a flashback. I knew people who would totally do this (e.g. "I waited two hours!!" No... You waited half an hour at most...). Associating with them got exhausting after a while. I'm a bit surprised she didn't try to argue about having her spot back, whoever you all but got to fill in her slot was probably preferable to the potential headache she would have brought with her.
    via u/Kiruna235

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hair malicious compliance clients malicious-compliance-reddit canceled client wedding malicious compliance reddit weddings bridal
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